This Privacy Policy applies to the website www.myqcompanion.com, the Q-Companion mobile application and any related platforms or services (collectively, the “Services”) controlled by Ålö Aktiebolag, Reg. No 556081-0482 (“Ålö,” “we”, “us” or “our”). BY USING THE WEBSITE OR MOBILE APPLICATION, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
Please note the arbitration provision set forth below, requiring you to arbitrate any claims you may have against Ålö on an individual basis. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED OR REPRESENTATIVE CAPACITY.
When you use the Services, we collect both personal information and non-personal information. The types of personal information we collect from you depends on the features you use on the Sites. Non-personal information does not identify you personally.
(1) Personal Information
When you register a user account on Ålö’s website or on Ålö’s mobile application you may provide certain personal details to Ålö (such as, but not limited to, your name and e-mail address), which may be deemed personal information under applicable law. Here are some examples of the types of personal information we may collect through the Services:
(2) Non-Personal Information
Non-personal information can be technical information that does not identify you personally. We note, however, that over time, non-personal information could become personal information through regulatory developments, technological advancements, or co-mingling with personal information. Here are some examples of the non-personal information that is collected via the Services:
Please note: from time to time, we may combine Personal Information with Non-Personal Information and when we do, for the purposes of this Privacy Policy, we will refer to the combined data as “Personal Information”.
Ålö processes personal information and company information accordance with applicable law. This information may be processed for the following purposes:
Our Services are not intended for use by persons under the age of 15. Ålö does not knowingly collect information from visitors under the age of 15 and, in the event that we learn that a person under the age of 15 has provided us with personal information, we will delete such personal information.
We may share or disclose your personal and non-personal information in the following instances:
From time to time, we communicate with users who subscribe to our Services via the Q-companion mobile application. For example, we may send you information about changes to our products and services, educational material and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional. However, we provide you the opportunity to opt-out if you do not want to receive other types of communications from us, such as in-app notifications regarding special campaigns and/or offers. You may opt-out of these notifications in the settings menu.
If you choose to provide Ålö with personal information, Ålö may transfer that information to its affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from US law, please note that you are transferring your personal information to the US which does not have the same data protection laws as the EU and may provide more limited recourse mechanisms, including dissimilar or, at times, weaker data protection rights. With knowledge of these risks, by providing your personal information, you consent to:
Ålö will use commercially reasonable efforts to safeguard your personal information. However, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to Ålö is done at your own risk.
If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using our website or mobile application, or by providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of our services. We may post a notice on our website or mobile application if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
We provide you with the opportunity to access your personal information to ensure it is correct, accurate, and up-to-date. To access your personal information, please contact us at feedback@myqcompanion.com. We will make reasonable efforts to accommodate your request.
The personal information that Ålö processes will not be kept for longer than necessary for the purpose for which it was collected. Ålö will retain your personal information for a period of two (2) year after you are no longer registered as a user of our Services. After that it will be deleted from our systems. Notwithstanding this, Ålö may retain your personal information where such retention is necessary for compliance with a legal obligation, to which Ålö is subject.
In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal and non-personal information collected via the Services.
We reserve the right to change this Privacy Policy from time to time. When we do, we will also revise the “Effective” date at the top of this Privacy Policy. If we make material changes to how Ålö uses your personal information, we will attempt to obtain your consent before implementing the change by sending a notice to the primary e-mail address specified in your account or by placing a prominent notice on our website or mobile application.
By using the Services, you and Ålö agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Sites, or the breach, enforcement, interpretation, or validity of this Privacy Policy or any part of it (“Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute.
Notice shall be sent to:
Both you and Ålö agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. Any such Dispute shall be exclusively submitted to JAMS (www.jamsadr.com) for binding arbitration under its rules then in effect, and will occur in the New York City area, before one arbitrator to be mutually agreed upon by both parties.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability, or formation of this Privacy Policy, including any claim that all or any part of this Privacy Policy is void or voidable.
This Agreement has been made in and shall be construed in accordance with the laws of Sweden, without giving effect to any conflict of law principles.
California Civil Code Section 1798.83 permits visitors to the Sites who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at feedback@myqcompanion.com.
We do not share personal information with third parties for their direct marketing purposes. At this time, our Sites do not recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
The Ålö Services are owned and operated by Ålö Aktiebolag, Reg. No 556081-0482, in Sweden. Your visit to our website and mobile application is subject to both this Privacy Policy and our Terms of Use, available at www.myqcompanion.com. If you have questions, comments or concerns regarding our Privacy Policy or practices, please contact us by: (i) postal mail at Brännland 300, SE-901 37 Umeå or (ii) e-mail at feedback@myqcompanion.com. All enquiries and complaints will be dealt with as promptly as possible by our privacy officer.