Privacy policy

Ålö Q-companion - Privacy Policy (ver. 1.2 valid from 2018-04-23)

When you register a user account on Ålö’s web or by use of Ålö’s mobile application you provide certain personal details to Ålö (such as but not limited to your name and e-email address), which may be deemed as personal data according to (i) up and until May 24, 2018, the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and any amendment or addendum thereto, (ii) up and until May 24, 2018 any local legislation, regulations, guidelines, decisions or precedent where the directive as stated under (i) is implemented and any amendment or addendum thereto and (iii) from May 25, 2018 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and relevant local legislation, regulations, guidelines, decisions or precedent (“Personal Data”).

Ålö is controller for your Personal Data. By accepting the Ålö Terms of Use and this Privacy Policy you consent to Ålö using the data collected in accordance herewith.

Ålö’s web and mobile applications contain features for logging, tracking, and sharing information in connection with the use of Ålö loaders and/or other thereby related work (collectively the “Service”).

Use of Personal Data

Ålö processes Personal Data and company information with the highest care and integrity and in accordance with applicable law.

Ålö may process data about your use of the web, the mobile application and the Service. The data may include your IP address, geographical location as well as information about your use of the Service including type of work performed, time consumed, equipment or tools used. The data is collected either from you when entering data in forms provided by Ålö on the web in the mobile application or by automatic transfer of data from Ålö loaders (if equipped with such functionality). This data may be processed for the purposes of analysing the use of the web, the mobile application or the Service. The legal basis for this processing is Ålö’s legitimate interest to monitor and improve the web, the mobile application or the Service.

Ålö may process your name or e-mail address for the purposes of operating the web, the mobile application and to provide the Service. The data may also be used for the purpose to monitoring your use of the web, the mobile application or the Service and to communicate with you. The legal basis for this processing is our legitimate interest to administrate the web, the mobile application and the Service.

Ålö may process your Personal Data that you have provided when using the Service together with data you have provided related to work performed by use of Ålö products. This data may be processed for the purposes of providing the Service, security reasons, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interest to administrate the Service.

Ålö may process your name and e-mail address for the purpose of subscribing to our email notifications, Ålö newsletters or other product related information. This data may be processed for the purposes of sending you notifications, newsletters or other information related to Ålö products. The legal basis for this processing is your consent and the performance of a contract between you and Ålö.

Certain data (including your Personal Data) may be used to provide and improve our Service, develop new products and services, analyse your use and personalise the Service. The legal basis for this processing is our legitimate interest to administrate the Service. Ålö may also use such data for statistical purposes. Ålö will provide tailored tips and suggestions on, inter alia, how you can optimize the use of your loader and make your work more effective. You may choose whether or not to receive information on campaigns and offers provided in the Service.

In addition to the specific purposes for which we may process your Personal Data as stated above Ålö may also process your Personal Data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Ålö may have to use your Personal Data to contact you upon the event of discovery of a severe default in production or in safety of any Ålö product.

For sake of clarity Ålö is entitled to use, for any purpose, information and data where all references to Personal Data (anonymized data) is deleted.

Sharing Personal Data with others

Unless permitted or required by you, Ålö does not share or sell your personal information with or to any third parties, with an exception of Ålö’s authorized service providers or contractors as necessary for supply of the Service or any member of the Ålö group of companies to the extent necessary for the purposes set out in this privacy policy.

In addition to the specific disclosures of Personal Data set out above, Ålö may also disclose your Personal Data where such disclosure is necessary for compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

Transfer of Personal Data outside of the European Economic Area

You acknowledge and agree that personal information may be hosted and/or transferred to recipients both within and outside the European Economic Area. Transfers of data to outside the European Economic Area will be protected by the use of standard data protection clauses adopted or approved by the European Commission.

The hosting facilities for the web or the mobile application are situated within the European Economic Area.

If you agree that the Service are allowed to interact with any third party (such as other similar services/applications or social network sites), you give Ålö permission to use information which that third party shares with Ålö. You are advised to read third party terms carefully to see what information such third party may share with Ålö. To comply with regulations, laws or any authority requests, Ålö may disclose your personal information to authorities or other officials, without your prior consent.

Confidentiality

Ålö will use commercially reasonable efforts to safeguard the confidentiality of your personal information. However, Ålö cannot be held liable for any loss of or disclosure of data or any losses or damages incurred due to errors in transmission or unauthorized or unlawful acts of third parties or your decision to disclose your personal information.

Retention and deletion of Personal Data

Personal Data that Ålö process for any purpose will not be kept for longer than necessary for that purpose. Ålö will retain your Personal Data for a period of one year after you no longer is registered as a user of the web, the mobile application or the Service. After that it will be deleted from the systems. Notwithstanding this Ålö may retain your Personal Data where such retention is necessary for compliance with a legal obligation, to which Ålö is subject.

Right to access, rectification, erasure etc.

You have the right to confirmation as to whether or not we process your Personal Data and, where we do, access to the Personal Data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of Personal Data concerned and the recipients of the Personal Data.

You have the right to have any inaccurate Personal Data about you rectified and have any incomplete Personal Data about you completed.

You have the right to object to our processing of your Personal Data for direct marketing purposes.

In some circumstances you have the right to the erasure of your Personal Data without undue delay and to restrict the processing of Personal Data.

You have a legal right to lodge a complaint with a supervisory authority responsible for data protection if you consider that Ålö’s processing of your personal information infringes data protection laws.

You have the right to withdraw any consent to process Personal Data at any time. Withdrawal of consent will not affect the lawfulness of processing before the withdrawal.

You have a legal right to receive Personal Data concerning you which you have provided to Ålö in a structured, commonly used and machine readable format (data portability). This right only applies to Personal Data processed by Ålö by automated means and based on your consent or Personal Data provided by you by use of the Service. Ålö will however not provide such Personal data to you if it would adversely affect the rights and freedoms of others.

Please contact Ålö on the address stated below for any request in accordance with the above.

Cookies

Use of cookies

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Our cookies

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Avoid cookies

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Contacts

The web and mobile application is owned and operated by Ålö Aktiebolag, Reg. No 556081-0482.

Our principal place of business is at Brännland 300, SE-901 37 Umeå.

You can contact us by i) post, using the postal address given above, ii) by telephone, on the contact number published on our website from time to time, or iii) by email, using the email address published on our website from time to time.